CBM Technology recognizes that privacy is of great importance to individuals everywhere – our customers, website visitors, product users… everyone. Therefore the responsible use and protection of personal and other information under our care is a core CBM Technology value. To learn more about our privacy practices, please review content below. If you have any further questions or concerns, please feel free to reach us at support@cbmtech.com.

This privacy statement was last updated on 04/06/2018.

What this statement applies to:

Your privacy is important to CBM Technology. This privacy statement applies to websites owned and operated by CBM Technology. This policy describes the information practices for CBM Technology websites (such as https://www.cbmtech.com), including what type of information is collected, how the information is used, with whom the information is shared, and how the information is protected. It also describes your choices regarding use, access and correction of your personal information.

What this statement does not apply to:

CBM Technology websites may contain links to other websites. CBM Technology is not responsible for the privacy practices or the content of those other websites. Please also note that this statement does not apply to information collected via CBM Technology’s products, software and services as well as via some other sources.

Changes to this statement:

If we make a change to this statement, we will make previous versions available upon request so that you can see when changes occurred and what they are. If we make any material changes to this statement, we will notify you by means of a notice on this site or by an email (sent to the e-mail address specified in your account) prior to the change becoming effective. Where we are required by applicable data protection laws, we will also seek your consent to any material changes that affect how we use your personal information. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at support@cbmtech.com.

What information does CBM Technology collect through its websites?

CBM Technology collects the following information from visitors to its websites:

Information you provide to us voluntarily:

In general, you can visit CBM Technology websites without providing any identifying personal information other than the information we collect automatically. There are times, however, when we (or suppliers working for us) may need information from you. You may choose to give us personal information in a variety of situations. For example, we may collect personal information about you when you place an order with CBM Technology, such as name, address, email address, phone numbers, and other information you choose to provide. CBM Technology uses this information to better assist you, and to enable us to contact you. Additionally, if you purchase a product requiring service, your personal information may be used to obtain a credit report, if necessary. Please note that if you do not provide us with personal information where required, we may not be able to provide you with the products or services you have requested.

We may ask you for and collect personal information at other times, including when you enter sweepstakes, a contest or other promotion; when you subscribe to receive CBM Technology marketing communications or newsletters; when you complete surveys; when you participate in a user forum or blog; or when you interact with CBM Technology at a trade show, conference or similar event. We use the information you provide to help us design and improve our website and our products, to customize your online experience, to provide advice and purchase recommendations, and for other purposes consistent with this policy.

CBM Technology also conducts research on our users’ demographics (e.g. age, gender), interests, and behavior based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve you. This research is compiled and analyzed on an aggregated, anonymous basis to prevent identification of personal information relating to any one individual. CBM Technology may share this aggregated data with our suppliers.

Finally, we may also ask for your personal information when you express an interest in employment opportunities at CBM Technology by submitting an application through our websites. The information we collect from you will be made apparent at the time you are submitting your application, and we will use this information only to evaluate your employment candidacy.

Information we collect automatically:

Our web server logs collect the domain names and certain related data of visitors to our web sites automatically (such as their IP address or device identifier). This information is used to measure number of visits, average time spent on a CBM Technology website, pages viewed and website usage information. We use this information to meet legal or regulatory requirements, to measure the use of our sites, to improve the content of our sites, and to provide tailored advertisements. This information is not used in a form that would enable direct identification of any of our visitors. We may collect this information using cookies, as explained below.

Information we collect from other sources:

From time-to-time, we may supplement information you give us via a CBM Technology website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.

The following sections describe in more detail how CBM Technology may use your personal information and with whom we may share it. Depending on the type of CBM Technology website you are visiting, one or more of the sections may apply.

How does CBM Technology use and share the information it collects through its websites?

We may share your personal information with contracted suppliers who are providing services to CBM Technology, such as fulfilling orders and delivering packages, payment processing, and providing customer services. These suppliers are authorized to use your personal information only as necessary to provide these services to us. In some cases, CBM Technology uses suppliers to collect, use, analyze, and otherwise process information on its behalf. It is CBM Technology practice to require such suppliers to handle information in a manner consistent with our policies.

When You Request or Order Something:

If you request or order something from a CBM Technology website, such as a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, other parts of CBM Technology, CBM Technology’s service providers, vendors, suppliers, financial institutions, shipping companies, postal or government authorities (e.g., Customs authorities) involved in the fulfillment of your request. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes. To opt-out of surveys and/or other market research communications, see the section below headed “Marketing.”

Marketing:

The information you provide on certain CBM Technology websites may also be used by CBM Technology and selected suppliers or partners for marketing purposes, such as when you subscribe to receive marketing communications or newsletters, or when you enter sweepstakes, a contest or promotion. Before this information is collected we may offer you the opportunity to choose whether to have your information used in this way. You may choose to stop receiving our marketing communications by following the unsubscribe instructions included in those communications, accessing the marketing preferences in your account settings page, or you can contact us at support@cbmtech.com.

Testimonials:

CBM Technology sometimes displays product reviews, testimonials and other endorsements of satisfied customers on our site. With your consent, we may post your comments along with your name. If you want to update or delete your comments, you can contact us at support@cbmtech.com.

Service Quality Monitoring:

Certain website activities may also involve you calling CBM Technology or CBM Technology calling you. Please note that, in some cases, we may record and retain such calls for staff training and quality assurance purposes. If you do not wish the call to be recorded, please notify the call taker.

Disclosures Required by Law:

In certain circumstances, it is possible that personal information may be subject to judicial or other government subpoenas, warrants, or orders. Therefore, when we believe in good faith that the law requires it, we may disclose personal or other information to regulatory or government bodies, courts of law, tribunals, and law enforcement bodies to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Blogs & Discussion Forms:

If you participate in a CBM Technology blog or discussion forum, you should be aware that the information you provide there may be made broadly available to others, potentially inside or outside CBM Technology, who have access to that blog, discussion forum, or chat room. Also, please recognize that individual blogs, forums, and chat rooms may be hosted by organizations other than CBM Technology and/or may have additional rules and conditions. Each participant’s opinion on a blog, forum or chat room is his or her own and should not be considered as reflecting the opinion of CBM Technology.

Social media features & widgets:

Some of our websites include social media features and links, such as a social bar with icons that link to the CBM Technology presence on that specific site (e.g., the CBM Technology page on Facebook, the CBM Technology feed on Twitter). These features may collect your IP address and information on which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by another company or are hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Frames & Powered-By Sites:

Some of our pages use framing techniques to serve content from suppliers or partners while preserving the look and feel of our site. In addition, certain CBM Technology-branded websites may be operated by suppliers or partners may be designated by a “powered-by” logo. Please be aware that such sites may be governed by the privacy practices and policies of our suppliers or partners and not necessarily those of CBM Technology or cbmtech.com.

Other Sources

In addition to the above, there may circumstances which require us to disclose your personal information to parties in addition to those listed above, including, but not limited to, legal advisers or debt collection agencies.

Does CBM Technology use cookies, web beacons, analytics and related technologies for online advertising and other purposes?

As is true of most websites, we collect certain information automatically and store it in log files. We sometimes collect information about our visitor’s behavior during their visits to our websites to help us provide better customer service, to improve the quality of our website experiences or to tailor advertising.

For example, we keep track of the domains from which visitors come to our website, and we also measure visitor activity on CBM Technology websites, but we do so in ways that do not enable the actual identity of any visitor (we call this “non-identifiable information” below). CBM Technology or others on CBM Technology’s behalf may use this data to analyze trends and statistics, to improve our websites and to serve targeted advertising.

Clickstreams:

When we collect personal information from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is sometimes called a “clickstream”. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level.

 

Cookies:

To provide a customized website experience, CBM Technology may use cookies, such as Google Analytics and DoubleClick cookies, to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer’s hard drive. CBM Technology uses cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies enable us to save passwords and preferences for you, so you won’t have to re-enter them each time you visit. We also use cookies in order to determine relevant interest-based advertisements to serve the user.

CBM Technology may also use cookies to measure traffic patterns and which areas of the CBM Technology site you have visited and your visiting patterns. CBM Technology may use this information to understand how our users navigate our site and to determine common traffic patterns, including what site the user came from. We use this information to simplify site navigation, to make product recommendations and to help design our site to make your experience more efficient and enjoyable. The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer not to store cookies, you can choose to:

  • not use our sites
  • set your browser to notify you when you receive a cookie
  • set your browser to refuse to accept cookies
  • delete our cookies after visiting our site
  • browse our site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

However, please note that certain CBM Technology websites may not respond to Do-Not-Track signals sent by certain browsers. You should also understand that some features of the CBM Technology website may not function properly if you don’t accept cookies.

If you do not know how to control or delete cookies, or would like to opt-out of receiving certain targeted ads based on your browsing history, we recommend that you visit http://www.networkadvertising.org/choices/, http://www.aboutads.info/, or www.youronlinechoices.eu for detailed guidance, including opt-out instructions.

If you would like to opt-out of Google Analytics for Display Advertisers and/or opt out of the customized Google Display Network, you may do so by visiting Google’s Ads Preferences Manager. You may also wish to utilize the Google Analytics Opt-out Browser Add-on to opt-out of Google Analytics. For information on how to do this on the browser of your product or mobile device you will need to refer to your browser’s or mobile device’s help menu or product manual.

Local Storage Objects:

Additionally, we may use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Suppliers and partners with who provide certain features on our site or to display advertising based upon your web browsing activity also use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Online Advertising:

CBM Technology may also use services hosted by companies, such as Google Analytics for Display Advertisers, Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager and Google Analytics Demographic and Interest Reporting to assist in providing services to help us understand our customers’ use of our websites and products, and to deliver and manage interest-based advertisements. These services may collect information, such as your IP address, sent by your browser or via cookies (for information on how to control these cookies, see the heading “Cookies” above).

This information may be used to measure website trends and to deliver a CBM Technology product advertisement while browsing a website including non-CBM Technology websites. These ads are delivered based on a user’s visit to the CBM Technology website. CBM Technology and its suppliers, including Google and DoubleClick, use cookies to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to CBM Technology’s website.

If you don’t want to have this information used for serving you interest-based ads, you may opt-out, however you will still continue to receive generic ads.

Web beacons and other technologies:

Some CBM Technology websites also use web beacon or other technologies such as JavaScript and ETags to better tailor those sites to provide better customer service. These technologies may be in use on several pages across CBM Technology websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated. This may be processed by us or by our suppliers. These web beacons usually work in conjunction with cookies. If you turn off cookies, web beacons and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Personalized URL Links:

On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with CBM Technology and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these websites can be presented as a personalized URL in an email, a notice on a website registration page, or as a response to you logging on to a certain website.

If you choose to visit one of these websites, CBM Technology will collect information about your visits and associate with other information about you and your relationship with CBM Technology. If you do not want your information to be used in this way, please do not visit these sites.

How long will my personal information be retained?

We will retain your personal information only for as long as your account is active or as needed to provide you with services. We will also retain your personal information as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements.

How is my information secured?

CBM Technology implements appropriate technical and organizational measures and processes to protect your personal information and to maintain its quality both during transmission and once it is received. For example, we use encryption when transmitting sensitive information to help us to keep your information secure.

However, please remember that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we have taken appropriate steps to protect your personal information, CBM Technology cannot ensure or otherwise warrant the security of any information you provide to us or from our website and therefore you use our site at your own risk.

What about my child’s privacy?

Websites operated by or on behalf of CBM Technology are intended for use by persons age 16 and over. CBM Technology does not seek to collect information about children under the age of 16. No information should be submitted to or posted on CBM Technology websites by users under 16 years of age.

If a child under the age of 16 submits personal information to CBM Technology web sites, we delete the information as soon as we discover it was provided by a child under 16 years of age and do not use it for any purpose. CBM Technology encourages parents to take an active role in their child(ren)’s use of the Internet and to inform them of the potential dangers of providing information about themselves over the Internet.

What are my data protection rights?

Applicable data protection laws may give you the right to control our use and processing of your personal information. These may include the right (i) to request access to and a copy of your personal information, (ii) to object to processing of your personal information, or to request rectification or erasure of your personal information; (iii) to restrict processing of your personal information; and (iv) to data portability. Where we are using your personal information with your consent, you also have the right to withdraw your consent at any time, though this will not affect our uses of your personal information prior to the withdrawal of your consent.

To exercise any of your rights, please contact us at support@cbmtech.com. We will consider and act upon any such requests in accordance with applicable data protection laws, and may ask you to verify your identity in order to help us respond efficiently to your request.

You also have the right to raise questions or complaints with your applicable national data protection authority at any time.

How may I contact the CBM Technology Privacy Program?

 

If you have a question about this privacy policy, you can contact CBM Technology via support@cbmtech.com or via U.S. postal mail at CBM Technology, 218 E. Bridge Street, Breaux Bridge, Louisiana, USA 70517.